In the course of its retail sales and providing services to its customers OOFOS Sandals ("OOFOS Sandals") collects personal information about its customers, its employees and others. This information may be used for contact purposes, for human resources purposes and to communicate with our customers and suppliers respecting customer issues and the products that we provide. OOFOS Sandals recognizes the importance of protecting the personal information that it holds. This policy outlines the framework of OOFOS Sandals' policies and procedures regarding its collection, use, retention and disclosure of personal information in respect of its customers and others. Our privacy principles only apply to personal information about identifiable individuals. Why does OOFOS Sandals Collect Personal Information OOFOS Sandals collects personal information in order that it may provide services and products to its customers. In addition, we produce newsletters, papers and other publications and hold seminars concerning our services and product developments. How do we collect your Personal Information OOFOS Sandals only collects personal information by lawful means. Whenever possible, we collect personal information about customers and other individuals directly from those. Sometimes we may obtain information about you from other service providers to you.
How do we Use your Information
OOFOS Sandals may use your personal information for the following purposes:
to provide retail services
for billing, record-keeping and other customer contact and service matters
for audit and record-keeping purposes
for account collection purposes
to manage and develop its business and operations
to learn about the needs of current and potential customers, to develop or offer services and products tailored to those needs and to communicate with those customers regarding current and future products and services
to follow up customer suggestions
to deal with product issues
Disclosure of your Personal Information
OOFOS Sandals will only disclose your personal information for purposes related to its providing of services to you, or with your express consent, or if required by authorized law.
We may obtain your consent to our collection, use and disclosure of your information either expressly, for stated purposes (by completing one of our customer information forms), or impliedly when the purposes are not stated expressly but are indicated by you utilizing our services and the relevant circumstances follow logically from other expressly stated purposes.
Updating your Information
Since we use your personal information to provide services to you, it is important that the information be accurate and up-to-date. If any of your information changes, please inform us so that we can make any necessary changes.
Is my Personal Information Secure
OOFOS Sandals uses appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security and restricted access to personal information, technological safeguards including security software and firewalls to prevent unauthrouzed computer access, and password and security policies. In communicating with us, you should be aware that email is not a fully secure medium.
Access to your Personal Information
We will respond promptly to any request for access to your personal information. There will be no cost for reasonable requests to such access, unless you request copies of records or your request involves significant retrievel costs. We will advise you of the cost, if any, prior to the retrieval of such records or information. OOFOS Sandals will not respond to requests for access to personal information that are frivolous or repetitious. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you. Such circumstances include those in which the personal information cannot be separated from the records of others, cannot be disclosed for reasons of personal secuity or commercial confidentiality.
If we hold information about you and you advise us that it is not accurate, complete and up-to-date, we will take appropriate steps to correct it.